Posted on Leave a comment

Reconditioned Gas Pumps and Dispensers a Gas Stations Best Kept Secret

Reconditioned Gas Pumps and Dispensers

Gas pump recycling does not get as much visibility as it should.  Given that the annual cost of running a gas station is so high, not to mention purchasing new gas pumps and dispensers.  While it does not get as much recognition, gas stations find that purchasing reconditioned gas pumps and dispensers is the key to success.

Gas Pumps and Dispensers are Costly to Maintain

Aside from the original purchase price, once warranties run out on gas pumps and dispensers, they become very costly to repair.  The steep maintenance price can significantly eat into your profit margin.  Which means that the consideration of purchasing new equipment or continue to pay the exorbitant maintenance fees.

Who Buys Reconditioned Equipment?

If you are wondering who buys reconditioned gas pumps and dispensers and you think it is small operators on a tight budget, then you would be wrong.  In fact, they use reconditioned equipment across the spectrum of company sizes including major companies.

Will it Improve Financial Performance?

The decision to purchase a reconditioned gas pump and dispenser comes down to will it improve the financial performance?  This is a question of return on investment (ROI), the calculation of return divided by investment.  With reconditioned equipment costing half of the new equipment, the ROI impact can be significant.  Newer more modern, better working equipment will draw more traffic and pay half the price for it.  It is a win for gas stations.

Environmental Benefits

Simple material recycling reduces the quantity of waste headed for landfills and adds multiple lives for the Earth’s raw materials.  Higher-level recycling, like the reconditioning of gas pumps, makes a much greater economic and ecological contribution because it also includes the value-added from the original equipment manufacturer.  This additional value-added includes the cost of labor, energy and manufacturing operations that were part of the basic cost of raw materials.  You are reducing your brand’s footprint, which truly can be a selling point with customers.

Selling Your Current Equipment

If you are upgrading equipment, you may be able to sell your older equipment and get value for the entire unit or perhaps the parts.  However, with either possibility, you can funnel that money into the purchase you are making or into another area of your business.

The Bottom Line

Reconditioned equipment has a place in everybody’s businesses.  It is an opportunity to specifically get quality gas pumps and dispensers at a better price.  It explicitly makes financial sense.  You must buy reconditioned gas pumps and dispensers from a reputable company. One that understands the fuel industry and prides itself on quality.  Your wariness of purchasing reconditioned equipment may be on reliability purchasing from a trusted brand that will solve that fear.  With some due diligence, it is the perfect solution. Which is why it is the best-kept secret of many gas stations.

Posted on Leave a comment

Upgrading Your Gas Pumps Really Makes a Difference

Gas Pumps

If you are a gas station owner, you may already have asked yourself or are currently asking if you need to upgrade your gas pumps.  Gas pumps are like cars, they don’t increase in value, once they are put into use, they decrease.  However, they increase the value of your business through the bottom line.  Taking an outdated gas station and upgrading it will improve your customer traffic.  If you make smart upgrade decisions, then you will reap many benefits and can stay within a budget.

Efficient Operations Gives You an Edge

Gas stations with upgraded equipment are more profitable.  Modern gas pumps and dispensers that are manufactured by brands like Gilbarco, Wayne are highly efficient, and your operations will speed up.  The station will be able to cater to more customers and generate additional sales.

Advanced point of sale (POS) systems and fuel equipment will increase operating efficiency and reduce wait times.  One of the worst things is for a customer to complain about slow-flowing gas pumps.  It also wastes time, so they are less likely to come inside and make any additional purchases.

New Gas Pumps Lead to a Reduction in Your Costs

Gas pumps and dispensers are prone to breakdowns, especially when it comes to older equipment.  New pumps come with warranties and will save you the costs of constant maintenance that you may currently be experiencing.

Another option is to purchase reconditioned gas pumps which still give you new quality equipment at a better price.  Your reconditioned gas pumps will come with warranties, so the additional savings are there for gas station owners.  Choosing reconditioned equipment means that you will be able to upgrade all your pumps at a better price.

Customers will be happy as newer equipment offers better security and that decreases the risk of fuel theft and payment fraud.  They will continue to remember your gas station when making the stop to refuel.

EMV Integration Is Here

By the end of the year, EMV upgrades will not be an option for gas station owners.  EMV integration must be done by the October 1, 2020 deadline.  Stations that are non-compliant will be removed or fined by VISA.  Besides VISA, customers are worried about fraud and non-compliant stations will lose their traffic.  Keep your competitive edge by upgrading and integrating EMV into your gas station.

Improve Your Gas Pumps and Your Sales Will Improve

It is the beginning of a new year and decade making upgrades to your pumps and station will make a significant difference in your sales.  Fuel is the reason that people stop at your gas station, however, the better experience they have the more time they will spend on in-store sales which means an increase in your profits.  Upgrading your gas pumps really does i

Posted on Leave a comment

Does Upgrading Gas Pumps and Dispensers Pay Off?

Gas Pumps and Dispensers

When running your business, one of the most important decisions that you make is when and on what should you invest in.  This applies to programs, products, and everything in your business and the choices can be overwhelming. For a gas station owner, there are many questions to consider when deciding to upgrade gas pumps and dispensers.  Here are some factors to contemplate when making a decision.

How Will the Investment Impact My Sales?

New gas pumps and dispensers are generally accredited with an increase of volume between 3 and 7%.  The increase at the pump can also mean an increase in-store sales as well.  If you have enticing deals or promotions, your inside sales may in fact even outnumber your pump sales.  If you don’t upgrade how much business will you lose over the next few years?

Will My Business Costs Change?

When making any investment, you will need to analyze if it will make things more efficient or add additional monthly costs.  With new gas pumps and dispensers purchased, you will have a new warranty on the products that will add efficiency and possibly lower maintenance costs.  A pump upgrade will mean a volume increase without having to add more employees.  As a result, any profit margin generated should fall straight to the bottom line site profits.

The Cost of Delaying

There are several factors to consider if you are thinking of delaying the upgrade.  Interest rates and equipment prices keep increasing, so waiting will only make your upgrade more expensive.

Maintenance savings again apply to this question.  Having equipment under warranty provides the added cost savings that you will get immediately.  It also affects having to pay the increased rate of service technicians, as they are currently in demand and scarce in numbers.

Will it Improve Business Value?

Whether you are planning to sell or keep your business, its value is important.  Increasing your store’s fuel and inside sales should translate into a higher value being placed on your site.  Your sales market value will be leveraged from this increase.

Can I Upgrade with A Reconditioned Gas Pump and Dispenser?

Absolutely!  An affordable option for upgrading can be purchasing a reconditioned gas pump and dispenser.  A reconditioned gas pump or dispenser gives your gas station an edge over the competition at an affordable price.

When choosing to buy a reconditioned gas pump and dispenser, find a reputable company that provides the highest standard of aftermarket petroleum equipment.  Does the company test the units?  Do they offer warranty policies?  Examining the company and the details will help you decide if this is a viable option and will help you get an affordable upgrade that will increase your bottom line.

Improve Your Return on Investment

The return on investment can be significant.  At Graffco, Inc. we pride ourselves on being a reliable resource for gas station owners.  We can help you find the best solution to upgrade your gas pumps and dispensers while improving your business value.

Posted on Leave a comment

How Rebuilding, Reconditioning, Recycling and Remanufacturing Give Equipment a New Life

reconditioned gas pumps and dispensers

Globally landfill waste is a problem.  Cities and communities are constantly working on new recycling and reuse projects, the manufacturing industry is working on re-manufacturing. Refurbished, remanufactured or reconditioned gas pumps and dispensers make a greater economic and ecological contribution.  It reduces the amount of waste and reduces your footprint.  This can be a huge selling point with customers.

Here is a guide of what they all mean, in all cases, they are great options to be environmentally conscious as well as budget sensible.

Rebuilt Pumps

A rebuilt pump is a used pump in which the worn parts and components have been fixed or replaced.  The goal is to get it working again; however, that is all that will be fixed and no warranty on the pump.

Reconditioned Gas Pumps?

Reconditioned gas pumps and dispensers will work and look like new.  They replace all wear and tear parts with new ones; the electronics are reconditioned, everything is tested and calibrated and all cosmetics are fixed.  The warranties on reconditioned gas pumps will cover much more than just an as-is purchase.

What is Remanufacturing?

Remanufacturing is different than recycling or repairing.  It is a complete taking apart of an old worn-out product, cleaning, restoring and possibly upgrading pieces and then reassembling the product.  The product is as good as new, but the process uses much less energy and fewer raw materials, then producing a brand-new item from scratch.

Selling Your Pre-Owned Equipment

Another way to be more ecologically aware is to sell your pre-owned equipment as you are looking to upgrade your gas station.  The calculations on what you will get is by looking at its age, current marketability, costs to recondition the unit and getting the piece of equipment to the purchasing company.  Some equipment is only worth the value of the parts and not the entire unit.  However, it is extra money that can be funneled back into your business.  It is a great form of recycling while still making money.

Parts & Equipment

Sometimes your gas pump or dispenser just needs parts and equipment replacement whether it is to repair or enhance your unit.  Which in this case you still can utilize recycled parts to make the repair or upgrade.

Replacing Equipment Cost Analysis

The price of a new unit will be considerably more than the cost of a rebuilt, reconditioned, or remanufactured unit.  The replacement of a machine is preferred when the monthly costs of a rebuild or repair consistently exceeds what it would cost for a newer unit.  The other part in the decision-making process is what type of fix you are in the market for and what your business needs.  Purchasing a reconditioned gas pump or dispenser can save you in the cost and you can upgrade to a better unit with a warranty to avoid immediate future costs.  The new unit may even have better technology or features that will serve your customers better.

Posted on Leave a comment

Gas Pumps: Is it Time to Upgrade?

Gas Pumps

Gas pumps are the critical piece of equipment in the world of a fuel retailer.  If your pumps are not working well, then the customer will go somewhere else and take your gas station off the go-to list.

The idea of temporarily shutting down fuel pumps can be unnerving.  Fuel is the primary reason why customers stop.  Strategic planning is the foundation for a successful gas station business.

Keep a Fast Forecourt

There is nothing more annoying to a customer than a slow gas pump.  The first thing to check is the filter when the flow begins to slow down.  Filters should be changed every 300,000 gallons or every six months, whichever comes first.  If that is not the cause, then the next step is to look at your nozzles and be sure it is not in slow flow rate mode.  Still moving slowly, then it may be time for an upgraded pump configuration or a gas pump.

Equipment Maintenance and Replacement

Equipment maintenance and replacement can be costly for a gas station owner.  Gas station equipment has become more advanced over the years, it requires professional evaluation when a problem occurs.  Service technicians are in high demand and their time is valuable, making your repair bill increasing in price.

Fuel dispensers, underground storage tank monitoring systems, and point of sale (POS) systems are all closely dependent upon each other.  So, if one malfunctions it can affect others.  This makes routine maintenance and checks critical.

Customers Damage to Gas Pumps

Whether it is a customer that drives away with a nozzle or the dispenser is hit by a vehicle.  After the gas pump or dispenser has been repaired or damaged so many times, it will eventually be time to upgrade.

Evaluating the Big Picture

Equipment replacement is steep, and it can affect your gas station’s bottom line.  However, delaying upgrades will result in increased downtime and more significant setbacks.  In addition to you may pay a high premium to get the gas station back up and running.

In an effort to keep your gas station relevant and at the forefront of customers’ minds, there is something to be noted with renovations.  Upgrades to equipment can make more sense and be cost-effective in the long run.  Constant repairing can become a money pit and unreliable equipment is not going to keep your gas station business running.  It makes more sense to purchase a reconditioned gas pump or dispenser unit.

Work with a Reputable Company

When you began looking into purchasing a reconditioned gas pump and dispenser, be sure to research the company. You want to work with a well-established company that understands the industry and your specific needs.  You want a company that runs the parts through an inspection before reselling and gives clear warranty policy specifications.  At Graffco, Inc. we want to provide good value and reliable products and services.  We help identify your needs and help you get the best product so that your business is successful.

Posted on Leave a comment

What is the Difference Between a Reconditioned and Refurbished Gas Pump?

Gas Pump

Purchasing a refurbished or reconditioned gas pump or dispenser is a cost-effective choice when looking into upgrading or rebranding your gas station.  There are many makes and models to choose from besides the two biggest choices refurbished and reconditioned.  They are not the same and understanding the differences will help you make the best choice before purchasing.

What Does Reconditioned Mean?

Reconditioning is a more thorough and costly process because it is more rigorous and works towards a higher standard than refurbishing.  Reconditioning involves the process of repairing, replacing, and reassembling the products to operational standards.

What are Refurbished Products?

Refurbished is more about repairing the damage than replacing parts that are worn out.  It is about verifying the product as functioning properly, but there are less work and money put into the product.  This is why refurbished might also be less expensive.

Will You Get the Same Warranty?

There are different levels when you buy a refurbished or reconditioned gas pump or dispenser.  Which has an impact on the warranty that you will get when purchasing either?  You need to be aware of the conditions before purchasing and what it includes, or not included in the warranty.  There is also some common terminology like, as is, economy and recon.  These phrases, in most cases, will give you a clearer understanding of what it covers.

Tips to “As Is”, “Econ”, and “Recon” Mean

When you hear that the product is “as is” you are getting a product, that may have minor cosmetic issues, dents, and scratches.  It may need additional repairs or parts, and it means no warranty.  This product is the lowest price on the market.

Economy means just that you are getting an economical product that may need additional repairs, and it will have a limited warranty on the parts that the company fixed to get it in working order.  You will have to ask specific questions to understand what is and what they do not cover in the warranty.  The electronics (at Graffco) go through testing as well (we typically call it electronic testing).

Recon is typically short for reconditioning.  Which means that they have tested the product, it is in working condition and it will look almost brand new.  The warranty on this product will have more coverage.  Do your due diligence and make sure to know how long the warranty coverage is.  This product will be the more expensive of the three and yet still cheaper than a brand-new piece of equipment.  This tends to be the best value for your money.

Assess Your Needs

It is absolutely worth assessing your needs before purchasing a refurbished or reconditioned gas pump or dispenser.  You want to be sure that you get the most reliable and best equipment for your gas station business.  By asking the right questions and research, you will be able to improve your business profitability.

Posted on Leave a comment

Understanding the Differences Between a Gas Pump and Dispenser

Gas Pump and Dispenser

The terms gas pump and dispenser are often used to refer to the same piece of equipment, however, there is a distinction between how the two get gas from the tank to your customers.

Fuel is delivered to a vehicle either through a self-contained gas pump or through a dispenser. Whether it is a gas pump or dispenser you are thinking about installing, there are pros and cons. Understanding the differences between the two can help you make better business decisions for your station.

Storage Tanks

First and foremost, storage tanks store gasoline for service stations in underground tanks. There are at least two tanks at a station. Each tank can hold several thousand gallons of gas. As well as each tank will hold a different grade of gas.

Suction Pump and Submersible Pump

The difference between a gas pump and a gas dispenser is the way the fuel gets from the storage tank to the unit and ultimately to the customer. To understand the best option, it’s necessary to look into how they work. A gas pump uses a suction pump, while a dispenser uses a submersible pump.

What is a Suction Pump?

When a gas station has a self-contained gas pump, it gets the fuel from the underground tank by a suction line. When the self-contained pump is used, the fuel pump causes the fuel to be suctioned from the underground tank to that specific pump.

How Does a Suction Pump Work?

The suction pump works off the principle of unequal pressure. A pipe is inserted and a motor above fluid level removes enough air from the pipe to decrease the air pressure about the gasoline. The motor continues to remove air until the air pressure above the gasoline is lower than the air pressure pushing down on the gas outside the pipe. The weight of the surrounding air forces the gas inside the pipe upward. Even as gravity tries to pull it back down. When the air pressure inside the pipe is low enough, the gas climbs up into the aboveground dispenser.

What is a Submersible Pump?

Dispensers receive fuel through a fuel pump unit. The unit is a submersible pump that is located in the underground tank. It pushes fuel from the underground tank to a fuel delivery system, thus making it possible to feed several dispensers at once. Because it can feed to several dispensers at a time, this is a preferred system for most gas station owners.

How a Submersible Pump Works

The pump is submerged below the surface of the liquid, where a propeller-like device moves the fuel upward. This device is called an impeller. The slanted bladed push the liquid gas. The impeller can push liquid over longer vertical distances.

It is efficient as it can be submerged into any liquid without worry about wear or tear. It also uses less energy than other kinds of pumps.

The Value of the Check Valve

Once pumping is complete and the pump motor is turned off, the gas inside the pipe doesn’t fall back into the tank. It is held inside the pipe by a check valve. It is located above the gas inside the pipe and creates an airtight seal above the fluid. While the bottom of the pipe remains open, the check valve’s vacuum pressure holds the gas in place.

The check valve prevents wear and tear on the suction pump. For the customer, it keeps a supply of gas in the pipe and the wait time isn’t a problem. While the process isn’t over 15-20 seconds, it can seem like an eternity and that will not help your station’s customer loyalty.

Whether you are in the market for a gas pump and dispenser, Graffco Inc. can help you find an affordable option to purchase new or reconditioned equipment.

Posted on Leave a comment

Slow-Flowing Gas Pumps. Are Your Customers Complaining?

Gas Pumps

One of the biggest complaints that customers have about gas stations is the gas flow.  Warm weather and cold weather certainly will spark this complaint, as they are standing outside in unforgiving weather.  Also, any customer that is in a hurry will immediately notice slow-flowing gas pumps or dispensers.

The result is that the customer won’t come back.  They will go to a competitor even if it is out of the way.

Customers don’t understand all the factors that go into the flow rates of gas pumps and dispensers.  Here are some steps that you can take to maximize the flow rate and keep your customers.

Change the Filters

Filters are the most critical when it comes to the flow at a gas pump or dispenser.  Filters need to be changed every 300,000 gallons or every six months.  Changing a filter is routine maintenance that needs to be upheld.

The Nozzle

If the filter is not the cause, then it may be the nozzle. Double-check that the dispenser is not in slow flow rate mode.  Then check for a system leak, which could be the culprit.

Conduct Flow Stress Tests

Monitor to find when is your slow or off-peak times.  Off-peak is the best time to test your fuel flow.  Doing your due diligence when it comes to testing fuel flow is going to ensure that your customers are not experiencing a slow gas flow.  You must test the performance of your equipment.  Do not test during peak hours, as your test results will not reflect performance. You must have it scheduled during off-peak to get accurate data.

Upgrade Your Gas Pumps Configuration

If your filters are clean, the nozzles are performing correctly, then an upgraded pump configuration might be the answer.

If your submersible pump is under 2 horsepower, you may want to look into upgrading to a 2-horsepower unit.  That will give a boost in fuel flow that could quite possibly fix the problem.

A manifold pump configuration with a smart control also can improve pump capacity by engaging a second pump when it is needed during high-demand times.  It also provides backup capabilities when a pump goes down.  Another feature that is beneficial to gas stations is that the smart controller can alternate the lead pump to manage the fuel level in both tanks.

Contact the Professionals

If the filters, the nozzles, the pump has enough horsepower, it may be time to assess if it is outdated equipment and you are in need of new gas pumps and dispensersGraffco, Inc. can help you choose a product that will be a solution.  In addition, they can help you upgrade your equipment in a cost-effective way.  They have reconditioned gas pumps and dispenser units that make it affordable to upgrade your gas station.  Whether it is a part of a new unit that you need, Graffco, Inc. has the knowledge and staff to help you keep your customers happy at the pump and keep returning.

Posted on Leave a comment

Your Gas Station Business: 4 Ways to Improve

Gas Station

Running a gas station business has a lot of moving pieces and requirements in order to be successful.  If you know your customers and what they want, it can give you a plan of action when looking into how to improve.  Look at who your customers are.  Are they long-distance truck drivers, are they families, locals, business people stopping in to and from work?  Looking at the customer will give you a road map on how to best attract them to your gas station business.  Let’s look into four ways you can improve your gas station business no matter who your client is.  You can tailor the details in each to fit your specific clientele.

Customer Experience

Increasing a better customer experience from the time that they stop until the time they leave will encourage customer loyalty.

  • Are your employees friendly and attentive?
  • Is your gas station well lit?
  • Is it clean at the gas pumps or dispensers?
  • Are you consistently stocking shelves?
  • Are your restrooms clean?
  • What items are they asking for that you currently do not carry?

If the answers to these questions are not yes, then these are areas that need to be improved for your gas station business.

Signage

Utilizing eye-catching exterior signage can draw more customers from the road.  Track which signs seem to attract the most traffic.  It could be discounts, food specials, or gas prices.

Interior signage at the gas pumps or dispensers can help draw customers inside your convenience store.  Here are the different types of signage that you can use.

Fill Up Signage – A special offer for those that fill up their tank past a set number of gallons get a free coffee.

Gas Station Extras Signage – Offers or discounts on a car wash after filling up, or free air after filling up.

Staple Signage – Discounts on staple items like 2 chips for $2 or combination hot dog and soda for $2.

Specialty Item Signage – Discounts on specialty items that are in high demand from your customers.

Seasonal Signage – Offers on seasonal items, flavored coffee like pumpkin spice, slushies in the summer.

Offering Air, Vacuum, and/or Car Wash Options

By offering air and vacuum machines, you are going to generate more customers.  Whether it is free or at a small cost, a customer is likely to fill up their tank and even stop inside the convenience store after.

Car washes are a draw to a specific gas station.  They give you the opportunity to offer a solution while increasing the likelihood that they will spend on other goods and services you have.

It is all about making their stop convenient and giving them multiple solutions.

Gas Pumps or Dispensers

Tank monitors and dispensers are important operational elements at a fuel pump that need to be checked and maintained regularly.   Having pumps that are malfunctioning will lose the trust and loyalty of your customers.

When you notice that the flow is slow, or parts are showing signs of wear and tear then it is the time to look into new and reliable gas pumps and parts.  Purchasing reconditioned gas pumps or dispensers is an economical way to upgrade your gas station.  It is possible to get an edge on your competition at affordable prices.

Posted on Leave a comment

The Ultimate Guide in Buying Reconditioned Gas Pumps and Dispensers

Reconditioned Gas Pumps and Dispensers

Purchasing a gas pump or dispenser can be overwhelming.  There are several reputable brands in addition to makes and models on the market.  Then there are added considerations when buying reconditioned gas pumps and dispensers.  A reconditioned gas pump or dispenser gives your gas station an edge on the competition at an affordable price.  Here is a guide to purchasing so you will get the best product for your needs.

What Do You Need?

 First and foremost, you need to evaluate what you need at your gas station.  Are you upgrading, rebranding, or starting from scratch?  Which model will fulfill your customer’s needs?  Are they looking to provide entertainment while at the pump, or do they need a fast-flowing gas pump so they can be on their way at a rapid pace?

Are you looking for a dispenser that will communicate with your existing fuel management system?   This will help you save the costs of acquiring a new point of sale system (POS).

Do Your Brand Research

There are several well-known brands and you can’t go wrong with Wayne, Gilbarco, or Tokheim.  It is about going back to the list of what your customer’s needs and requirements are.  Each brand has a model that speaks to a specific need.

Understanding the Differences Between Reconditioned and Refurbished

Purchasing a reconditioned gas pump or dispenser is a cost-effective choice.  It also is a more sustainable choice as you are helping to lighten landfills and pollution.

Reconditioning is a process that references a higher standard than refurbished.  Reconditioning encompasses the process of repairing, replacing, and reassembling the products to operational standards.

Refurbished products have been verified to function properly, yet they have put less work towards the product.   This is why the price on refurbished might be a little cheaper, but what is the life span on it?

Working With a Credible Company

When deciding on the company to purchase from you want to go with a reputable company that provides the highest standard of aftermarket petroleum equipment.

There are a few questions you want to ask when looking into a company.  Does the company test the units?  Do they offer warranty policies?  How are their third-party reviews?  Are customers happy with the service that they are getting from the support team?

Examining the company will help you decide if you are working with the best in the industry and experts in the gas pump and dispenser field.

Asses the Details

It is absolutely worth assessing your needs before purchasing a reconditioned gas pumps and dispensers; you want to be able to get the most reliable and best equipment for your business.  By asking the right questions and looking into the details, you will get a great product and improve your business’s profitability.