Damaged Parts and Equipment
Graffco, Inc. will provide a refund for any item that is damaged upon arrival. Graffco, Inc. must be notified within 3 business days of receiving the damaged item. The refund will be processed once the item has been returned to Graffco, Inc. Graffco, Inc. is not responsible for refunding the original shipping cost.
Used, Reconditioned and New Parts/Petroleum Equipment
Used parts, electronics and equipment will hold a 30 day refund policy from the date of purchase. New and reconditioned parts will be covered under a 90 day refund policy from the date of purchase. A refund will be processed once the item has been returned to Graffco, Inc.
The customer is responsible for the return shipping cost.
Condition of a Returned Item
All items must be returned in the condition that they were received in. All original packaging, accessories and/or manuals must be included in order for the item to be refunded.
Please call 1.800.443.1219 for any questions regarding a return or warranty claim.
For warranty Information for pumps and dispensers, please visit www.graffco.com.
Please fill out the form below to request a return. Mail the item you would like to return to the following address:
Attn: E-Commerce Dept.
5973 – 433rd Street
Harris, MN 55032